Answer

  1. Log into your account via the website here.
  2. Click on your icon in the upper right corner of the screen.
  3. Click on “Account Settings”. Click on the red “Delete Account” button at the bottom of the pop-up.
  4. Enter your account password, and click on the red “Delete your account” button to confirm.

How can a parent pay their account by credit card

How do I delete my Myschool account?

To deactivate your account, go to MySchoolAccount and follow these steps: At the top right of the page, click Manage My Account. Then click Deactivate Account from the drop-down menu on the right side of the screen. Fill in a reason for deactivation and submit by clicking Send Request. ( See image below.)

How do I change bank details on ParentPay?

Go to Finance>Finances and click on Fill in all the requested information and Save these details. An overview of the account’s specifics will appear on screen, and you should double-check that they’re correct before confirming the new account.

How do I contact ParentPay by phone?

Contact the ParentPay Implementation Team directly on 02476 994 915 if your school is in the process of launching. During the setup phase, you will be in contact with the Implementation Team, who will act as your first point of contact until your institution is trained and has begun transacting.

Is ParentPay secure?

ParentPay is a 100% secure payment gateway that encrypts all of your payment details before routing them to a financial institution for processing. We have taken security into account from the beginning. End-to-end encryption is provided from the client browser all the way through to the bank, ensuring total security. To ensure continual robust, safe, and trustworthy

Can you call parent pay?

Please read our entire parent FAQs before providing us with any information. Our parent support team is available from 8 a.m. to 7 p.m. Monday through Friday, and 9 a.m. to 4 p.m. on Saturday (except English Bank Holidays).